Company: Temprano Limited
Address: ROOM D5, 5/F, KING YIP FACTORY BUILDING, NO. 59 KING YIP STREET, KWUN TONG, KOWLOON, HONG KONG
Email: service@merivoraguide.com
Shipping Policy
MERIVORA LOGISTICS
Shipping & Delivery Policy
Fast, reliable, and protective shipping for all your kitchen essentials. Updated: August 2026
Free Shipping Over $87
Enjoy free standard delivery on all domestic orders over $87. Flat-rate $8.95 for smaller orders.
Shatterproof Packaging
Reinforced double-walled boxes and drop-tested foam for glass jars, ceramic sinks, and heavy racks.
1. Delivery Timeframes & Rates
All orders are processed and dispatched from our warehouse within 1–2 business days (Monday–Friday). Below are the estimated delivery times once your package is handed to the carrier:
| Shipping Method | Order Value | Estimated Transit Time | Cost |
|---|---|---|---|
| Standard Delivery | Over $87.00 | 3 – 5 Business Days | FREE |
| Standard Delivery | Under $87.00 | 3 – 5 Business Days | $8.95 Flat Rate |
| Express Priority Shipping | Any Amount | 2 – 3 Business Days | Calculated at Checkout |
2. Order Tracking & Real-Time Updates
As soon as your package is dispatched, you will receive an automated shipping confirmation email with a unique tracking number. You can track your package anytime on our Order Tracking Page.
3. Transit Damage & Replacement Guarantee
In the rare event that your product arrives damaged during shipping, please email photos of the package and item to service@merivoraguide.com within 48 hours of delivery. We will issue a free replacement immediately with zero return fees.